Point-of-sale (POS) systems are the backbone of business operations. In today’s world, it’s difficult to run a successful business without one that fits your needs. But if you’ve already got a lot on your plate, finding and implementing the right POS system can be a daunting task. That’s why we’ve put together this quick guide on what to look for.
With a POS system, your business can keep track of sales and accept payments from customers. However, the setup can work in many ways, depending on whether you sell online, have a retail store, or both.
Knowing how to choose the right one can help you to improve restaurant operations, save time and money, so whether you’re looking for your first POS system or just looking to make an upgrade, read on for Skip tips and must-haves.
1. Consider a cloud-based system.
What is a cloud-based POS system and what are its benefits? Do they work on an iPad? Are they purely digital? Using a cloud-based POS system gives you more flexibility and mobility, as the entire system can be installed using an iPad and mobile device.
Not only is a cloud-based system cost-effective and efficient, it provides excellent customer service as it gives you the ability to accept credit card payments anywhere—even tableside.
So, before you start looking around, it’s best to know what features you’ll need in the future to support your business’ growth. POS systems can be used in many different businesses, from coffee shops and restaurants to bakeries and convenience stores, so it’s important to choose the system that has the right features to help you bring home the bacon.
2. Improve how you handle inventory.
Partners with inventory challenges can benefit from having a POS system that offers inventory management. This can help your business in several ways, including advanced tracking tools that can help identify sales patterns and track product or ingredient stock levels. Many POS inventory systems also offer tools like customer retention loyalty programs that can help build a strong customer base.
3. Integrate with third-party software.
Third-party integration is a service that connects your POS system or restaurant order printer with outside software. It is one way you can expand the services your business offers. For example, with Cuboh, you can centralize and organize your orders all in one place using the Cuboh tablet. It gives you more flexibility to adjust as you go or maintain the same integration.
Your tablet is a key tool for your business. It allows you to accept Skip orders, view courier and cancellation notifications, use the Message Us support feature, and more. You will still need the tablet if auto-accept isn’t enabled or if there is a rare order failure, as they can function as a backup in these instances.
When your POS system integrates seamlessly with other systems, it helps you stay organized and offer extra support for you and your employees. Skip has integrated with multiple third parties that can help boost your business and easily adjust to your POS system.
How to connect your POS system with Skip.
One helpful benefit of integration is that you’ll be able to update your menu and stock availability – making it easier to manage live orders with Skip, not to mention the convenience of having everything all in one place. To integrate, you can speak directly with any of our official partners.
Here are some of the third parties that we partner with that support POS integration for independent restaurants and national brands:
And just for national brand partners, here’s who you can reach out to*:
- MOBI
- OrderLord
- Omnivore
- NovaDine
- Direct integration via Flyt. Please reach out to your National Partnerships Manager for further information.
*Please speak to your Head Office and your Corporate Account Manager before signing up for integration.
4. Get customer support when you need it.
Ensure the POS system you choose offers extra flexibility, customer support, and even a handy live-chat option.
The best customer support for a POS system should be easy to use and allow you to reach out to the company directly for any troubleshooting tips or to help you learn more about specific features.
If you need help setting up or managing your integration with Skip, it’s important to know who to contact. Whether you’re experiencing problems with order injection or menu and hours updates, your integration provider is the first line of support for issues related to your POS integration.
If you’re experiencing issues with your tablet or you need non-POS integration support, you can always contact your Skip Account Manager.
The right POS system should have the essential integrations for your business, help you easily increase sales, save time and money, and provide customer service. By following these tips and asking the right questions, you can make an informed decision on which system will provide the best value for your business.
