Let’s face it, we’re all digital creatures. The pandemic totally fueled that fire causing a lot of companies, restaurants included, to reinvent the digital experience. For most, it was their only chance of survival without the brick-and-mortar traffic. And that changed everything. Now as businesses focus on reopening, there’s a growing appetite from customers for a more phygital experience. A combination of, you guessed it, the words digital and physical, it’s used to describe blending physical experiences with the more sophisticated digital experiences we’ve all become accustomed to. What kind of phygital tactics can restaurants use, you ask? Tuck in your napkin and get ready to dig in.
So as you can see, it’s a good idea to take advantage of the growing number of digital technologies that are out there. Not only will they help ease customers back into the physical world, but they’ll also help you kick your offerings up a notch and attract even more patrons. To stay up-to-date, check these top podcasts about the restaurant industry news.